The hotel offers amenities for your comfortable stay and unforgettable experiences
Effortless Transfers
“The complimentary taxi service made our journey to the train station a breeze. The front staff arranged everything promptly and efficiently.” view full review
Convenient Lift!
“The lift to street level was a game changer! It made accessing the town's amenities so much easier, especially after a long day of exploring.” view full review
Refreshing Pool!
“The swimming pool had stunning views of the Matterhorn! It was an incredible experience to swim while taking in such a majestic sight.” view full review
Stunning Views!
“Waking up to the breathtaking view of the Matterhorn from my room was a highlight of my stay. I could even watch the sunrise right from my bed!” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
Pets allowed
Security
Luggage storage
Ski to door
Ski storage
Lift
Smoke detectors
Fire extinguishers
Sports & Fitness
Ski school
Hiking
Services
Paid shuttle service
Housekeeping
Laundry
Dining
Bar/ Lounge area
Special diet menus
Children
Cots
Board games
Spa & Leisure
Indoor swimming pool
Sun terrace
Sauna
Turkish bath
Steam room
Jacuzzi
Room features
Heating
Sitting area
Patio
Terrace
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Riedweg 96,
Zermatt,
Switzerland,
3920,
Valais
Map view
street view
Riedweg 96,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
ZermattSwitzerland
The Matterhorn
2.0
km
Museum
Matterhorn Museum
700 m
Cemetery
Mountaineer's Cemetery
700 m
Church
St Peter's English Church
1.5
km
Sunnegga
2.1
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
2.0
km
Moosstrasse
Gorner Gorge
2.1
km
Ski Area
Wolli park for beginners Sunnegga
2.0
km
Theme Park
Forest Fun-Park Zermatt
1.6
km
Beach
Leisee
2.4
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
2.0
km
Garden
Ricola Herb Garden
2.1
km
Ski Area
Gornergrat
4.9
km
Beach
Grunsee
3.1
km
Unterrothorn
3.5
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.3
km
3920 Zermatt
Grindjisee
3.2
km
Garden
Dossen Glacier Garden
3.3
km
Bridge
Hangebrucke
3.4
km
Nearby
Bridge
Photopoint Kirchbrucke bridge
470 m
Church
Parish Church of St. Mauritius
430 m
Bahnhofstrasse
Walk of Climb
530 m
Stellisee 3920 Zermatt
Stellisee
430 m
Hinterdorfstrasse 25
Hinterdorfstrasse
540 m
Hohbalmen
430 m
Castor Mountain
430 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
430 m
Murmeli Brunnen
450 m
Triftbachstrasse 7
Bergfuhrerdenkmal
460 m
Denner Partner
520 m
Restaurants
Stefanie's Creperie
660 m
Bahnhofstrasse 60
Reviews and Ratings
Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
Convenient location
Friendly staff
Limited dining options
Small rooms
8.4/10
Great
Rooms
8.5
Location
9.3
Service
8.7
Dining
7.7
Guest reviews
8.4/10
based on 6 reviews
4/5
based on 207 reviews
8.8
8.8/10 based on 1280 reviews
#72 of 107 hotels in Zermatt based on Tripadvisor
Albert
United Kingdom,
February
2024
8.2/10
The hotel offers a great location with direct access to the village floor via an elevator, providing a retreat from the crowds. The rooms are clean and comfy, but some might find them small. The service is professional and friendly, ensuring a pleasant stay overall.
Rooms
8.0
My room was clean, comfortable, and had a deck to relax after a day of skiing.
Service
9.0
The staff was helpful and friendly, especially the receptionists and waiters.
Location
9.0
The hotel's location is ideal, close to the Sunnega station with a great view of the Matterhorn.
Dining
7.0
The dining experience was good with friendly service, although nothing extraordinary.
Facilities
8.0
The hotel offers excellent facilities like a paid shuttle service and laundry service.
Convenient location
Limited dining options
Jeff
United States,
November
2023
8.6/10
The hotel offers rooms with a panoramic view overlooking Zermatt, including a share large balcony with a view of the Matterhorn. The rooms can get very warm, but opening the windows provides fresh air. The service is excellent, with kind and helpful staff members. The location is brilliant, providing awesome views of Zermatt and the Matterhorn, though slightly uphill. The dining options are satisfactory, and the facilities are well-maintained.
Rooms
9.0
I loved the room with its stunning view of the Matterhorn and the spacious balcony. Opening the windows for fresh air was a nice touch.
Service
9.0
The staff at the hotel were extremely kind and helpful, especially when we arrived late in the evening. Their service through the back door was very convenient.
Location
10.0
The location of the hotel is fantastic with brilliant views over Zermatt and the Matterhorn, only a short walk from the village center. The free elevator access makes it even more convenient.
Dining
7.0
The dining options were satisfactory, but could have been richer. Nevertheless, the available choices were good, especially the fresh pasta.
Facilities
8.0
The hotel's facilities were well-maintained and served their purpose. Everything was kept clean and in good condition.
Alan
United States,
October
2023
8.8/10
I had a wonderful stay at the hotel. The rooms were clean, comfy, and quite spacious, offering a great view of the Matterhorn. The service was extremely helpful and friendly, providing me with useful information throughout my stay. The location was fantastic, with easy access to the city center and ski facilities. The dining options were good, with a variety of offerings to enjoy. Overall, a great value for money experience.
Rooms
9.0
The rooms were clean, nice, and quite spacious, perfect for three people.
Service
9.0
The staff was very welcoming and provided me with lots of useful information. They were friendly and helpful throughout.
Location
9.0
The location was great, offering a fantastic view of the Matterhorn. It was convenient for skiing and provided easy access to the city center.
Dining
8.0
The dining experience was fabulous, offering a variety of options even suitable for a picnic. The smoked meat was delicious.
Facilities
9.0
The facilities were top-notch, providing everything I needed for a comfortable stay.
Great view of the Matterhorn
Long uphill slog from town
Iain
United Kingdom,
July
2023
8.0/10
My stay at the hotel was pleasant overall. The rooms were comfortable, but a bit warm, and I enjoyed the view of the valley. The service was friendly and helpful, although there were some issues with the television reception. The location was convenient for accessing hiking trails and had a beautiful view of Zermatt. The dining experience was nice, but the breakfast started a bit late. The facilities were satisfactory and well-maintained.
Rooms
8.0
The rooms were comfortable, but tended to get warm. I had a nice view of the valley.
Service
7.0
The staff was friendly and helpful, even though there were some issues with TV reception.
Location
9.0
The hotel's location was convenient for accessing hiking trails and offered a beautiful view of Zermatt.
Dining
8.0
The dining experience was enjoyable, but the breakfast starting time could be earlier.
Facilities
8.0
The facilities were satisfactory and well-maintained.
Reginald
United Kingdom,
July
2023
8.6/10
I had a wonderful stay at this hotel. The room was extremely clean with a spectacular view of the Matterhorn, making it incredibly comfortable. The service from the staff, especially the receptionists and waiters, was exceptionally friendly and helpful. The location, a little away from the center but with access to an elevator that takes you to the heart of town, was fantastic for enjoying the views and exploring the area. The dining options were good, offering some variety during my 4-day stay.
Rooms
10.0
The room was comfortable and clean with a view of the Matterhorn.
Service
9.0
The staff, including the tall blond lady and the lady with the dark hair at reception, as well as the waiter with dark hair, were exceptionally friendly and helpful.
Location
9.0
The location, up a steep hill, provided an awesome view for trekking and was conveniently close to the city center thanks to the elevator system.
Dining
8.0
The dining experience was good, although the coffee could have been better. The meals were tasty and the room had a balcony facing the mountain.
Facilities
7.0
The facilities were satisfactory and met my needs during the stay.
Mark
United States,
June
2023
8.6/10
What a wonderful stay! The rooms were spacious and although a bit cold, they were ordinary and provided a comfortable experience. The hotel service was exceptional with kind and professional staff, including the receptionists and waiters who were extremely friendly and helpful. The location offered breathtaking views of the Matterhorn and allowed easy access to various attractions. The dining experience was delightful, offering a delicious selection of dishes that could be taken for a picnic. The hotel facilities were great, ensuring a pleasant and convenient stay.
Rooms
7.0
The rooms were pretty ordinary but spacious and provided a comfortable experience.
Service
9.0
The service was exceptional with friendly and professional staff.
Location
10.0
The location was exceptional, offering stunning views of the Matterhorn and easy access to attractions.
Dining
8.0
The dining experience was fabulous, with a delightful selection of dishes.
Facilities
9.0
The hotel facilities were great, ensuring a pleasant stay.
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